Training
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Join us for the next webinar!

Join us for webinars on how to set up and use the myprosperity portal. Whether you’re just getting started or looking to delve deeper into specific features, the interactive sessions aim to help you set up and use the platform.

Each webinar is guided by topics requested by you, so register now and let us know the features you’d like covered !

Meet your host: Karen Kairouz

As both a certified accountant and financial planner, National Training Manager, Karen Kairouz has been working with myprosperity for over 2 years and knows the wealth portal inside out. Get her best practice tips and tricks, and learn how you can make the most of the platform’s powerful functionalities.

Get to know the portal

Episode 1

  • Admin Settings and Resources sections on the Partner Portal with a focus on staff access and onboarding with Certified Consultants.
  • Adding a Rental Property and how to adjust property information directly with our service provider to better reflect your asset.
  • Cashflow in the client portal and how to use it more efficiently and effectively.
  • The 5 key areas to keep your clients engaged.

Episode 2

  • Changing client details.
  • Customising the client survey and client communications.
  • Social media shortcuts on the mobile app.
  • Client side joint accounts and ownership.
  • Recap on cashflow with a focus on budgeting.

Episode 3

  • Security.
  • Resources: Adding an external onboarder.
  • Bulk assign staff to clients.
  • Tagging and the Tax Assistant.
  • Wills.

Episode 4

  • Requesting bulk tax reviews from clients.
  • Setting up campaigns in the client dashboard.
  • Benefits of adding clients as Starter.
  • Client support centre for self learning.
  • New Duplicated transactions feature.
  • Adding insurances.
  • Hiding wealth items.

Episode 5

  • Integrations.
  • New look and functionality of the client survey.
  • Relook at secrets of Starters.
  • Onboarding strategies.
  • Filtering Reports in the client portal.
  • Wealth item input.
  • Cashflow with hiding and duplicate transactions.
  • Budget transfers and credit card payments.

Episode 6

  • Unlinking clients.
  • Analytics.
  • Client survey.
  • MFA.
  • Adding direct feeds.
  • Doc signing on a mobile device.
  • Filtering in wealth and cashflow.

Episode 7

  • Bulk actions.
  • Doc signing with clients with sharing email.
  • Configuring will the wizard.
  • Report Covers.
  • Starter vs Pro client features.
  • Duplicate transactions.
  • Uploading a CSV in cashflow.
  • Insurances and adding Docs.

Training: Document signing

  • Setting up the different journeys as default.
  • Beginning the journey with new and existing clients.
  • Prefill digital forms prior to and during client use.
  • Client View and completion of the digital form.
  • Completing the journey and understanding the status and information of the digital forms.

Training: Tax Checklist

  • Setting up the journeys for tax checklist.
  • Sending Tax checklist to new and existing clients.
  • Financial professional review of all checklist and status and how to print report.

Training: To-dos and reminders

  • How to set up To-do’s for clients in the partner portal.
  • Setting up goals and reminders in the portal.
  • –>

Training Series

Turn insights into action

Client portal available on the Apple and Google stores: